FAQ
What types of fitness equipment do you offer?
EZ Fitness provides a diverse range of high-quality fitness equipment and accessories. Our product line includes innovative items such as portable protein powder shake cups and multifunctional abdominal muscle wheels, designed to cater to various fitness needs.
Are your products environmentally friendly?
Yes, our unique value proposition emphasizes environmentally friendly fitness solutions. We are committed to providing products that not only enhance your fitness journey but also contribute positively to the environment.
How can I ensure the effectiveness of your fitness products?
Our products are designed with functionality and convenience in mind. For optimal results, it is recommended to follow the usage instructions provided with each product. Additionally, incorporating our equipment into a balanced fitness regimen can significantly enhance your health outcomes.
What is your return policy?
Items must be returned within 30 days of purchase, in unused condition and original packaging. Certain items, such as gift cards and clearance products, are non-returnable. For more details, please refer to our refund policy.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 7-10 business days.
Can I exchange a defective item?
Yes, if you receive a defective or damaged item, we will gladly exchange it for the same product. Please contact us for assistance with the exchange process.
What should I do if I have questions about my order?
If you have any inquiries regarding your order or our products, please do not hesitate to contact us via email. We are here to assist you with any concerns you may have.
Do you offer international shipping?
Currently, we focus on providing shipping within the domestic market. For international shipping inquiries, please contact our customer service for further assistance.
How can I stay updated on new products and promotions?
To stay informed about our latest products and promotions, we recommend subscribing to our newsletter. This will ensure you receive timely updates directly to your inbox.